Cookie and Data Usage Policy
Last updated: January 2025
We believe you should understand how we collect and use information when you visit our website. This policy explains our tracking practices in straightforward terms.
What Information We Collect
When you browse plinov.com, we gather certain information automatically. Some of this helps the site function properly. Other data helps us understand how people use our services so we can improve them.
Essential Cookies
These keep the website working. They remember your language preference and keep you logged in during your visit. We can't turn these off.
Analytics Tracking
We track which pages get visited most and how long people stay. This shows us what content is actually useful to our clients.
Marketing Tools
These remember if you've visited before and what you looked at. Helps us show relevant information when you return.
Why We Track This Data
We're not collecting information just for the sake of it. Each piece of data serves a specific purpose in running our floral design business.
- Understanding which seasonal collections get the most interest from visitors
- Seeing how people navigate through our portfolio pages
- Identifying technical issues like pages that load slowly
- Remembering your contact information when you fill out inquiry forms
- Showing you relevant examples based on what you've browsed
- Measuring how effective our marketing efforts are
For example, when we noticed people spent a lot of time on our autumn arrangement galleries in late 2024, we created more detailed content about seasonal color palettes. That kind of insight only works when we can see actual usage patterns.
About Essential Cookies
Some cookies are technically necessary. Without them, basic features break. These include session management, security protection, and load balancing across our servers. You can't opt out of these because the site wouldn't function properly.
Essential cookies don't track your behavior across other websites. They only help plinov.com work correctly during your current visit.
Specific Tracking Technologies
First-Party Cookies
These come directly from our website. They remember things like whether you've dismissed a notification banner or what page you were on when you filled out a contact form.
| Cookie Name | Purpose | Duration |
|---|---|---|
| session_id | Maintains your browsing session | Until browser closes |
| language_pref | Remembers language selection | 30 days |
| cookieConsent | Stores your cookie preferences | 12 months |
| form_data_temp | Saves form progress temporarily | 24 hours |
Third-Party Services
We use several external services that set their own cookies. These include analytics platforms that help us understand traffic patterns and marketing tools that track conversion rates.
When you decline tracking cookies, these third-party tools stop collecting information about your visit. The essential functionality remains, but we lose visibility into how you interact with our content.
Data Retention Policy
Analytics data gets aggregated after 90 days. We keep the summaries but delete individual session details. Marketing cookies expire after 12 months unless you return to the site, which refreshes them.
If you request deletion of your data, we remove everything except transaction records we're legally required to maintain for accounting purposes.
Managing Your Preferences
You have several options for controlling how we track your visits. The button at the top of this page rejects all non-essential cookies immediately.
- Click "Decline All Tracking" to stop analytics and marketing cookies
- Your browser's privacy settings can block all cookies from all websites
- Most browsers offer incognito or private modes that don't save cookies
- Browser extensions can manage cookies automatically based on your rules
- You can manually delete cookies through your browser's settings menu
Keep in mind that blocking all cookies may affect how the site works. Some features like staying logged in or remembering form inputs won't function properly.
Browser-Specific Instructions
Chrome and Edge
Open Settings, go to Privacy and Security, then click on Cookies and Site Data. You can block third-party cookies or clear all site data from here.
Firefox
Access Options, select Privacy and Security from the sidebar. Under Enhanced Tracking Protection, choose Strict to block most trackers automatically.
Safari
Go to Preferences, click Privacy, and enable "Prevent cross-site tracking." Safari blocks third-party cookies by default in recent versions.
Updates to This Policy
We update this document when we change our tracking practices or add new services. The date at the top shows when we last revised it. Significant changes get announced through our regular client communications.
We don't make changes frequently. The last substantial update happened when we added new analytics tools in late 2024 to better understand seasonal traffic patterns.
Questions About Data Usage
If something here doesn't make sense or you want more details about specific tracking practices, reach out directly.